The Art of Intention
Hand-carved crystals, bespoke to your soul
Begin Your Design
Frequently Asked Questions
Have questions? Find answers below.
1. How do I get started with a custom order?
We begin with an in-depth consultation to understand your needs and brand style. You’ll receive a tailored proposal, quote, and timeline before giving final approval to proceed.
2. What is the typical turnaround time?
Delivery times vary by project scope. Design drafts usually take 3–5 business days, production takes 5–10 days, and the full cycle averages 2–3 weeks. Rush orders can be accommodated upon request.
3. Do you offer revisions after delivery?
Yes, we include minor revisions free of charge within 7 days of delivery. Major changes or additional requests will be quoted separately based on required hours.
4. How can I place an order?
Simply reach out via our contact form above or email us directly. We’ll guide you through the collaboration process and provide a sample contract.